Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Mahagan

Mark Mahagan

February 25, 2026

5  out of  5
rating by Mark Mahagan
"It’s always a professional and pleasant experience when I deal with Ginger and her team!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of James Dale

James Dale

December 1, 2025

5  out of  5
rating by James Dale
"Very easy and nice to work with"
Profile photo of Erin Dolan

Erin Dolan

May 13, 2025

5  out of  5
rating by Erin Dolan
"Best Agent in Bowling Green! This office will go above and beyond to ensure a wonderful experience for their customers."
Profile photo of Bill Carson

Bill Carson

May 23, 2024

1  out of  5
rating by Bill Carson
"I find it interesting when people praise insurance agencies, who take their money with a smile. We have found out very clearly what kind of relationship is established after approximately 20 years or more of home owner coverage and multi vehicle FULL auto coverage. We have two people driving our vehicles and have been paying full coverage premiums on these vehicles for years, thousands and thousands of dollars, yet the one time we file a claim, adjusters get hold of the claim and say, oh no, the damages did not happen at the same time.

They decide to impose not one but THREE deductibles against the claim, $1,500.00, obviously our full coverage was not worth the paper it was written on and Ginger Cleary company is powerless to help her client in any way, POWERLESS!

As a customer, unless you have a brand new car, you need to think long and hard about full coverage on your auto, as we have found out, State Farm WILL NOT pay, they do whatever it takes to get out of paying a claim. This good hands logo they use is as musleading as it can be, this agent did nothing but say what she was told by State Farm claims, and we are sitting with a perfectly good car with body scratches they just refuse to repair. If will be my life mission to proclaim this injustice starting today.

When I think of the many thousands of dollars paid to State Farm and they are refusing a $4,500.00 claim for damage to this car, there are just no words!

It's now been days and nothing out of Ginger Cleary's office other than we need to pay not one deductible, but THREE deductibles, or let me make this crystal clear $1,500.00. So many people base their experience with any given agent on how pleasent they are when they take our credit card, I wish my business wored that way. When it comes to ACTION, getting a claim paid for a 20+ year customer, Ginger Cleary has NOT BEEN THERE FOR ME, and as I said, WE ARE NOT LETTING THIS INJUSTICE GO, NOT HAPPENING!"
Profile photo of eric rivard

eric rivard

January 1, 2024

5  out of  5
rating by eric rivard
"Ginger Cleary insurance agency has always taken care of all my insurance needs. They are both professional and affordable."
Profile photo of Faye Chestnut

Faye Chestnut

July 17, 2023

5  out of  5
rating by Faye Chestnut
"Very friendly and professional. Explained all aspects of policies. Thanks for a good, thorough review.v"
Profile photo of Janet Blair

Janet Blair

June 5, 2023

5  out of  5
rating by Janet Blair
"Love the service I get from the staff!! They are very knowledgeable and very friendly as well!!"
Profile photo of Julie B

Julie B

January 29, 2021

5  out of  5
rating by Julie B
"Jessica Flynn was amazing and so understanding and explained everything so well! I got such a great deal with some of the best customer service I have experienced! If you need anything insurance-wise I would highly recommend my friend, Jessica, over at State Farm!!"
Profile photo of Rachel Burton

Rachel Burton

January 28, 2021

5  out of  5
rating by Rachel Burton
"Fantastic insurance office! I have been with Ginger’s office since I was 16 and before that on my parents policy with her office. Out of all of these years Ginger and her staff have been nothing but fantastic to me. If I have any questions or concerns they take the time to listen and help me in anyway possible!"
Profile photo of Sanela Hodzic

Sanela Hodzic

January 11, 2021

5  out of  5
rating by Sanela Hodzic
"This office not only offers great insurance but exceptional service!!! I can always count on this office for all my insurance needs!!! Ginger Cleary State Farm is an insurance agent you need! Very helpful and professional!! Highly recommend!!"
Profile photo of dyrtie Sanchez

dyrtie Sanchez

January 10, 2021

1  out of  5
rating by dyrtie Sanchez
"I got insurance. Then Dee tried to offer me life insurance. Once interested she asked questions. Which I figured as an insurance agency they should know my driver history. Then I got a letter of my cancellation of insurance. Don't trust them. FOS"
Profile photo of Chuck Coppinger

Chuck Coppinger

November 21, 2020

5  out of  5
rating by Chuck Coppinger
"Best agent in Bowling Green. Thank you Ginger!"
Profile photo of Danny Lewis

Danny Lewis

August 10, 2020

5  out of  5
rating by Danny Lewis
"Great deal on some insurances.."
Profile photo of James Ely

James Ely

November 23, 2019

5  out of  5
rating by James Ely
"Friendly and Courteous Service. Has been with them for 15 years."
Profile photo of Lisa Kovach

Lisa Kovach

November 5, 2019

2  out of  5
rating by Lisa Kovach
"The sales calls are too much for me. When I get voicemails from my insurance company asking me to call them back, I think something is wrong. I think my payment hasn't gone through, I think something is wrong with my policy. I don't think someone is trying to sell me more insurance.

If I wanted to switch my home insurance to you, I would call. If I wanted to know about life insurance, I'd call. This really annoys me, especially when I've asked them not to call me for this reason. I never get sales called from my other insurance companies."
Profile photo of MD Videos

MD Videos

December 28, 2018

5  out of  5
rating by MD Videos
"Thank you for the great service!"
Profile photo of Isaac Walton

Isaac Walton

April 23, 2018

5  out of  5
rating by Isaac Walton
"Ginger cleary place is nice, the peaple are nice. And they saved me 400 dollars."
Profile photo of John Z

John Z

August 20, 2015

5  out of  5
rating by John Z
"Recently moved my insurance to Ginger Cleary State Farm. Excellent customer service. Nice friendly staff listened carefully to my concerns and needs! They took the time to explain everything I wanted to know. Office is clean, comfortable and bright. They are behind CVS Pharmacy at the corner of Scottsville Rd and Lovers/Campbell Lane."